Terms & Conditions

WEBSITE TERMS & CONDITIONS

  In these terms and conditions, “we” “us” and “our” refers to Overclockers Ltd. Your access to and use of all information on this website including purchase of our product/s is provided subject to the following terms and conditions. The information is intended for residents of New Zealand only.

We reserve the right to amend this Notice at any time and your use of the website following any amendments will represent your agreement to be bound by these terms and conditions as amended. We therefore recommend that each time you access our website you read these terms and conditions.

Members

  1. In order to access the some services provided on this website, you must become a member. You must complete registration by providing certain information as set out on our membership/registration page. Please refer to our Privacy Policy page for information relating to our collection, storage and use of the details you provide on registration.
  2. You agree to ensure that your registration details are true and accurate at all times and you undertake to update your registration details from time to time when they change.
  3. On registration, we provide you with a password. On registration you agree to pay for our services as set out on our website.
  4. We reserve the right to terminate your membership at any time if you breach these terms and conditions.
  5. Our services are intended to be used by members within New Zealand only.

Our Website Services

  1. All prices are in New Zealand Dollars (NZD) and are inclusive of GST for retail section of our website. 
  2. For dealers, the prices may be shown without GST.  In such case, we should the indicates the price is GST excluded.
  3. We do our best to keep our price current and accurate, however error could occurs due to various reasons.  The final price would be determine by us and as shown on the invoice.  If there is any price differences due to error & omissions.  We will contact you in advance before completing the your orders.
  4. We reserve the right to cancel your order should our prices change.

Product Descriptions

  1. We strive to ensure that our products are described as accurately as possible on our website, however we do not warrant that the description is accurate. Where we become aware of any misdescription, we reserve the right to correct any error or omission.
  2. Images have been provided for illustrative purposes only and we do not guarantee that any image will reproduce in true colour nor that any given image will reflect or portray the full design or options relating to that product.

Product Orders

  1. We supply and despatch our products to customers within New Zealand only.
  2. We endeavour to ensure that our product list is current however we give no undertaking as to the availability of any product advertised on our website.
  3. All prices are in New Zealand Dollars (NZD) and are inclusive of GST.  For dealers, the prices may be shown without GST.  In such case, we should the indicates the price is GST excluded.  We reserve the right to amend our prices at any time.
  4. When you order from us, we require you to provide your name, address for delivery, your email address, telephone contact and credit card details (for credit card payment option only). We undertake to take due care with this information; however in providing us with such information you accept that we are not liable for its misuse due to error in transmission or virus or malware.
  5. When placing an order by Credit Card, we may contact you or ask some questions for verification purpose.
  6. We undertake to accept or reject your order within seven days. If we have not responded to you within seven days, your offer is deemed to be rejected. We are not required to give reasons for rejecting your offer to purchase however the most likely reason for rejecting your offer will be that we do not currently have that product in stock.
  7. We do not charge more for Credit Card transactions.
  8. Once you have submitted an order, you may not cancel that order even if our acceptance or rejection of your offer is still pending.
  9. We do not deliver to PO Boxes or Private Bags.
  10. All deliveries are signature only.
  11. Delivery of your ordered product/s will be as set out on our website. Title in the goods passes to you when we have received payment. Our terms of payment are set out on the order page.
  12. All risk of loss or damage to the goods passes to you when we despatch the goods.

Product Returns & Refund

  1. We undertake to replace any product delivered to you that is faulty or is in a damaged condition. If you wish to return a faulty or damaged product, you must notify us through our designated “contact us” webpage where we set out our requirements relating to return of such goods or you can email: rma@overclockers.co.nz
  2. We also undertake to exchange any undamaged product purchased from us so long as it is returned unused and unopened with proof of purchase within seven days of purchase however we will not provide any refund of such purchase. If undamaged goods are returned to us for exchange, we do not refund any packing and postage charges incurred by the customer. Return of undamaged goods for exchange is entirely at your cost and risk. If you are returning a product because of change of mind then a restocking fee may be charged.
  3. Once you have notified us through our website that you wish to return faulty, damaged or undamaged product, you may return the product to any of our stores throughout New Zealand so long as you provide valid proof of purchase eg. tax invoice, receipt and/or packaging slip.
  4. If the customer wishes to return or exchange a component it must be brand new and in original condition. To qualify for a refund everything must be unopened and/or unused and in the original, undamaged manufacturer's packaging. If the component is sealed it must be returned in the same condition. Components without the original packaging such as instruction booklets, cables and connectors are not accepted for a return or refund. The return period is seven (7) days from the date of purchase. Any entitlement to a refund or exchange is void when the component is presented after the return period has expired. A 15% restocking fee is charged.
  5. If the component is opened and/or used and the customer wishes to return it the component must be returned within seven (7) days from the date of purchase. Any entitlement to a refund or exchange is void when the component is presented after the return period has expired.  We do not accept returned components without the original packaging and/or missing parts. A minimum 35% restocking fee is charged on all returned components.
  6. Components must be returned to us within seven (7) days from the date of purchase at the customer’s expense. Any entitlement to a refund or exchange is void when the product is presented after the return period has expired.
  7. If the customer receives a component in a damaged condition as a result from the courier this must be reported to us within 24 hours of delivery. Failure to do so warrants the customer taking full responsibility for the component.
  8. It is the responsibility of the customer to return the product in its original condition. We do not take responsibility if the product is returned in a damaged condition. Components at risk of damage from freighting should be bubble wrapped and returned in the original static bags. Failure to do so voids a refund or exchange.
  9. We are not responsible for the compatibility and/or hardware configuration of the customer’s components. Due to the different configurations.  We do not guarantee a component works with the customer's system. We endeavor to provide as much information on each component as possible but the final decision is the customer's to verify it works on their system. If the component is incompatible it does not mean it is faulty.

Site Access

  1. When you visit our website, we give you a limited licence to access and use our information for personal use.
  2. You are permitted to download a copy of the information on this website to your computer for your personal use only provided that you do not delete or change any copyright symbol, trade mark or other proprietary notice. Your use of our content in any other way infringes our intellectual property rights.
  3. Except as permitted under the Copyright Act 1962, you are not permitted to copy, reproduce, republish, distribute or display any of the information on this website without our prior written permission.
  4. The licence to access and use the information on our website does not include the right to use any data mining robots or other extraction tools. The licence also does not permit you to metatag or mirror our website without our prior written permission. We reserve the right to serve you with notice if we become aware of your metatag or mirroring of our website.

Hyperlinks

  1. This website may from time to time contain hyperlinks to other websites. Such links are provided for convenience only and we take no responsibility for the content and maintenance of or privacy compliance by any linked website. Any hyperlink on our website to another website does not imply our endorsement, support, or sponsorship of the operator of that website nor of the information and/or products which they provide.
  2. You may link our website without our consent. Any such linking will be entirely your responsibility and at your expense. By linking, you must not alter any of our website's contents including any intellectual property notices and you must not frame or reformat any of our pages, files, images, text or other materials.

Intellectual Property Rights

  1. The copyright to all content on this website including applets, graphics, images, layouts and text belongs to us or we have a licence to use those materials.
  2. All trade marks, brands and logos generally identified either with the symbols TM or ® which are used on this website are either owned by us or we have a licence to use them. Your access to our website does not license you to use those marks in any commercial way without our prior written permission.
  3. Any comment, feedback, idea or suggestion (called “Comments”) which you provide to us through this website becomes our property. If in future we use your Comments in promoting our website or in any other way, we will not be liable for any similarities which may appear from such use. Furthermore, you agree that we are entitled to use your Comments for any commercial or non-commercial purpose without compensation to you or to any other person who has transmitted your Comments.
  4. If you provide us with Comments, you acknowledge that you are responsible for the content of such material including its legality, originality and copyright.

Disclaimers

  1. Whilst we have taken all due care in providing the information on our website, we do not provide any warranty either express or implied including without limitation warranties of title or implied warranties of merchantability or fitness for a particular purpose.
  2. To the extent permitted by law, any condition or warranty which would otherwise be implied into these terms and conditions is excluded.
  3. We also take all due care in ensuring that our website is free of any virus, worm, Trojan horse and/or malware, however we are not responsible for any damage to your computer system which arises in connection with your use of our website or any linked website.
  4. From time to time we may host third party content on our website such as advertisements and endorsements belonging to other traders. Responsibility for the content of such material rests with the owners of that material and we are not responsible for any errors or omissions in such material.

Limitation of Liability

  1. To the full extent permitted by law, our liability for breach of an implied warranty or condition is limited to the supply of the goods and/or services again or payment of the costs of having those goods and/or services supplied again.
  2. We accept no liability for any loss whatsoever including consequential loss suffered by you arising from services and/or product/s we have supplied.

Indemnity

  1. By accessing our website, you agree to indemnify and hold us harmless from all claims, actions, damages, costs and expenses including legal fees arising from or in connection with your use of our website.

Force Majeure

  1. If a Force Majeure event causing delay continues for more than Thirty days, we may terminate this Agreement by giving at least Thirty Notice to you. “Force Majeure” means any act, circumstance or omission over which we could not reasonably have exercised control.

Jurisdiction

  1. These terms and conditions are to be governed by and construed in accordance with the laws of New Zealand and any claim made by either party against the other which in any way arises out of these terms and conditions will be heard in New Zealand and you agree to submit to the jurisdiction of those Courts.
  2. If any provision in these terms and conditions is invalid under any law the provision will be limited, narrowed, construed or altered as necessary to render it valid but only to the extent necessary to achieve such validity. If necessary the invalid provision will be deleted from these terms and conditions and the remaining provisions will remain in full force and effect.

Privacy

  1. We undertake to take all due care with any information which you may provide to us when accessing our website. However we do not warrant and cannot ensure the security of any information which you may provide to us. Information you transmit to us is entirely at your own risk although we undertake to take reasonable steps to preserve such information in a secure manner.
  2. Our compliance with privacy legislation is set out in our separate Privacy Policy which may be accessed from our home page.
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